Delete your Quotem account
You can permanently delete your Quotem account (client or business) at any time, from the website or from the Quotem app on iPhone or Android.
Delete it yourself (fastest)
- Sign in to Quotem.
- Open My Profile (clients) or Profile (businesses).
- Scroll to Delete account and tap Delete my account.
- Enter your password and tap Permanently delete, then confirm.
Sign in to delete my account Ask us by email instead
Ask us to delete it
Can’t sign in? Email support@quotem.co.za from the email address on your account with the subject “Delete my Quotem account”. We may ask you to confirm it’s you, and we’ll delete the account within 30 days (usually much sooner).
What gets deleted
- Your account, login and profile details (including profile photo, business logo and CIPC certificate);
- Clients: all your quote requests and their attachments;
- Businesses: all your quote responses and their attachments; any active subscription is cancelled;
- Your notifications and push notification tokens.
What we keep
- Records of paid orders, for as long as tax and accounting law requires (generally five years);
- Server logs and backups, until they are overwritten on their normal cycle.
Deletion is permanent and can’t be undone. Emails we already sent you stay in your inbox. For more detail see our Privacy Policy.